Monday, 10 June 2013

Which? calls for government to crack down on cold calls

This article is on the growing nuisance of the direct marketing calls, also known as cold calls. Thousands of people have signed up to the Telephone Preference Service in order to stop such said calls. They often find the TPS doesn’t really have any impact on the amount of calls, and say they still get bombarded by calls. Especially the elderly find these calls bothering and can get really offended. A new report by the consumer group Which? Is now calling on the government to crack down on cold calls. Hoping that in the future people could stop getting the calls whatsoever.

I think the people complaining have a very valid point. Often getting called by these companies myself I can understand the nuisance and frustration they can bring up. I find it odd that the Telephone Preference Service has no actual use and that people are still getting at least 10 calls a month. I hope the future holds hope through reports such as the one given to the government by the consumer group Which? I believe the responses given by Jenny Driscoll are kind of vague though. He tells you to complain whenever you can and promises to start working on the problem. We’ll see what the future holds.

Bibliography


BBC. (2013, 6 10). BBC News. Retrieved 6 10, 2013, from BBC: http://www.bbc.co.uk/news/uk-22838826

 

 

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